Hearing Aid Compatible Phones

Explanation of HAC and Rating System

  1. Hearing Aid Compatibility (HAC) for Wireless Devices

    • Hearing aids do not always function well with wireless handsets. Hearing aids operate by using a microphone to pick up sound waves, converting the sound waves into electrical signals to be amplified. Distortion or amplifications of unwanted sound (noise) often occurs.

    • The FCC’s hearing aid compatibility requirements address hearing aids that operate in either two modes – acoustic coupling (“M” rating) or inductive coupling (“T” rating). Hearing aids operating in Acoustic coupling mode receive through a microphone and then amplify all sounds surrounding the user, including both desired sounds, such as a telephone’s audio signal, and unwanted ambient noise.

    • Hearing aids operating in inductive coupling mode turn off the microphone to avoid amplifying unwanted ambient noise, instead using a telecoil to receive only audio signal-based magnetic fields generated by inductive coupling-capable telephones.

    • The FCC’s “M” and “T” ratings indicate whether a handset can be expected to function well with a hearing aid and are generally marked clearly on the handset packaging. The “M” or “T” rating does not guarantee that the handset will function without distortion or noise, so Simmetry Communications recommends that you test the handset before purchasing.

  2. Levels of Functionality

    • Simmetry Wireless offers HAC-compatible handsets and devices in all major price categories, including low-cost (“C” <$120), moderate-cost (“B” level) ($121-$240), and high-end/feature-rich (“A” level) (>$241).

    • Costs generally correlate with the number of features, but, if though experience, Simmetry Wireless finds that a certain handset contains features that work well with hearing aids, such as volume control, it will be labeled accordingly with an “A” level for functionality.

    • Simmetry Wireless sales staff is trained to assist all existing and prospective customers looking for a HAC-compliant device/handset. HAC-compatible handsets and devices vary in their inherent “levels of functionality,” but typically at least one (1) HAC-compliant handset/device with features and services typical of its price category can be found that meets each customer’s price range.
  3. Phone ModelRatingLevel
    Alcatel OT-606AM3C
    Alcatel OT-806AM3B
    Alcatel OT-901AM3B
    Alcatel OT-980AM3A
    Motorola EM330M3,T3B
    Motorola RAZR V3M3B
    Motorola W230M3,T3B
    Motorola W510M3,T3B
    Motorola WX345M3,T4C
    Motorola XT720M3A
    Nokia 2720M3,T3C
    Nokia 2760M3,T3C
    Nokia 3610M3B
    Nokia 6085M3,T3B
    Nokia 7020M3,T3B
    Samsung A436M3,T3A
    Samsung Nexus SM3A
    Samsung T219M3,T3C
    Samsung T439M3,T3C
    Sony Ericsson W580iM3,T3A

    These handsets have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact Simmetry or the manufacturer of the handset for information on hearing aid compatibility. If you have questions about return or exchange policies, contact Simmetry.

    To find out more information regarding Hearing Aid Compatibility please click here.